Welcome to Makers Mattress. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services across our product categories, including Bedding, Pillows, Memory Foam Pillows, Nursery, Adjustable Beds, Travel Pillows, Latex, Toppers, Latex Mattress Toppers, Wool Mattress Toppers, Innerspring Mattresses, Body, Sheets, Wool, Down Pillows, Luxury Mattresses, Comforters, Wool Comforters, Furniture, Platform Bed Frames, Contour, Mattresses, New, Mattress Topper, Mattress Pads, Crib Mattresses, Duvet Covers and Bed Skirts, Blankets & Quilts, Natural Latex Mattresses, Pet Beds & Accessories, Mattress Toppers, Hybrid Mattresses, Kids Mattresses, Luxury Mattress Toppers, Mattress Protectors & Pads, Bedroom Furniture, Foam Mattresses. Your privacy is important to us, and we are committed to protecting your personal information and handling it in a safe and responsible manner.
We collect personal information that you provide directly to us, such as your name, email address, shipping and billing information, and payment details when you place an order or create an account. We also gather data automatically through your use of our site, including device information (such as IP address, browser type, and operating system), browsing behavior, pages visited, time spent on pages, and referral sources. In addition, we may collect information about your preferences, product interests, and interactions with our marketing communications. We use cookies and similar tracking technologies to enhance your experience and to understand how our site is used.
We use the information we collect to provide, maintain, and improve our products and services, process and fulfill orders, and communicate with you. This includes personalizing your experience, recommending products aligned with your interests, handling customer support inquiries, and sending order confirmations, updates, and promotional information (when you opt in). We may analyze data to prevent fraud, ensure security, and comply with legal obligations. If you participate in surveys or promotions, we may use your responses to improve our offerings and operations.
We implement reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes technical controls such as encryption in transit (HTTPS/TLS), secure data storage, access controls, and monitoring for unusual activity. We also limit access to personal information to employees, contractors, and third-party service providers who need it to perform their duties and who are bound by confidentiality obligations. While no system can be guaranteed to be completely secure, we continuously review our security practices and update them as necessary to mitigate risk.
You have rights regarding your personal data, including access to the data we hold about you, the ability to request corrections or updates, deletion of data, and the right to object to or restrict certain processing. You may also withdraw consent where consent is the legal basis for processing. To exercise these rights or if you have privacy concerns, please contact Makers Mattress support and privacy team using one of the methods below:
We will respond to your request in accordance with applicable law and strive to address your concerns promptly.